Ecommerce order fulfillment
Order fulfillment that keeps your promises moving.
Shipmates helps growing brands store inventory, pick and pack orders, manage returns, and ship with the accuracy customers expect. You focus on selling; we keep the operational engine steady.
What we handle
A fulfillment partner built for the work behind every great unboxing.
Receiving and storage
Organized inbound receiving, SKU tracking, and storage workflows that help keep inventory ready for sale.
Pick, pack, and ship
Accurate order picking, protective packing, branded inserts, and carrier handoff for ecommerce and wholesale orders.
Kitting and prep
Bundles, launch kits, subscription boxes, labeling, and light assembly for brands with more than standard single-SKU orders.
Returns support
Clear return handling, inspection, restocking, and disposition notes so customer service stays informed.
Why brands choose Shipmates
Fulfillment should feel calm, even when order volume does not.
We design the daily flow around accuracy, visibility, and fast communication. That means fewer surprises for your team and a smoother delivery experience for your customers.
- Operational setup for SKU rules, packaging preferences, and sales-channel requirements.
- Practical inventory visibility so you can plan replenishment before stockouts become urgent.
- Flexible workflows for seasonal spikes, launches, wholesale drops, and custom packing needs.
How it works
From inbound inventory to delivered order, the process stays clear.
Connect
We map your products, channels, order rules, packaging, and shipping priorities.
Receive
Your goods are received, checked in, organized, and prepared for fulfillment.
Fulfill
Orders are picked, packed, shipped, and updated so your team can track the work.
Improve
We review exceptions, returns, and volume shifts to keep the operation tuned.
Ready for cleaner fulfillment?
Tell us what you ship, where it sells, and what needs to get easier.
We will help you identify the right fulfillment setup for your products and order volume.